Club Amsterdam 2.0 ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, share, and protect your personal data.
1. Data Collection
We collect the following categories of personal information:
- Identity Data: First name, last name, date of birth, gender, profile type.
- Contact Data: Email address, phone number.
- Profile Data: Display name, bio, location, interests, preferences, photos.
- Usage Data: Login activity, last active timestamps, event bookings.
- Payment Data: Transaction records, payment gateway references (we do not store card details).
- Communication Data: Messages sent within the platform, connection requests.
2. Data Usage
We use your personal information for the following purposes:
- To create and manage your membership account.
- To facilitate connections and communication between members.
- To process event bookings and payments.
- To send notifications and service-related communications.
- To ensure the safety and integrity of our community.
- To comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share data with:
- Payment Processors: PayFast for processing subscription and event payments.
- Service Providers: Hosting and email providers necessary for platform operation.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, your personal data is soft-deleted and permanently purged after 90 days. Payment records may be retained longer as required by financial regulations.
5. Your Rights
Under POPIA, you have the right to:
- Access: Request a copy of your personal data (available via Settings > Data Export).
- Correction: Update or correct inaccurate personal information.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your personal information.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent for marketing communications at any time.
6. Contact
For any privacy-related inquiries or to exercise your rights, please contact our Information Officer:
- Email: privacy@clubamsterdam.co.za
- Address: Club Amsterdam, South Africa
You may also lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.